Membership Contracts
Update membership contract status (pause/resume/activate)
Changes the status of a membership contract. This allows pausing, resuming, or activating memberships to control billing and delivery.
Key Features:
- Pause Memberships: Temporarily stop billing and deliveries
- Resume Memberships: Reactivate paused memberships
- Activate Memberships: Start inactive memberships
- Activity Logging: All status changes are logged for audit trail
- Customer Restrictions: Includes minimum cycle checks when called from customer portal
Status Values:
- ACTIVE: Membership is active and billing/delivering normally
- PAUSED: Membership is temporarily paused (no billing, no deliveries)
- CANCELLED: Membership is cancelled (use DELETE endpoint instead)
Pause vs. Cancel:
- Pause: Temporary hold, customer can resume anytime
- Cancel: Permanent termination, requires creating new membership to restart
Common Use Cases:
- Vacation Hold: Customer going on vacation, pause deliveries temporarily
- Financial Pause: Customer needs temporary break from payments
- Product Surplus: Customer has too much product, pause until they use it
- Seasonal Pause: Pause memberships during off-season (e.g., lawn care in winter)
- Resume After Pause: Customer ready to restart after temporary hold
- Reactivate Failed: Reactivate membership after payment method updated
Pause Behavior:
- Billing Paused: No charges while paused
- Deliveries Paused: No orders created while paused
- Next Billing Date: Preserved or recalculated on resume (merchant setting)
- Unlimited Duration: Pauses can be indefinite unless merchant sets limits
Resume Behavior:
- Immediate Reactivation: Membership becomes active immediately
- Next Billing Date: Calculated based on pause duration settings
- Deliveries Resume: Next delivery scheduled according to interval
Customer Portal Restrictions: When called from customer portal (vs. merchant API):
- Minimum Cycles: Cannot pause/cancel until minimum billing cycles met
- Freeze Period: Updates may be frozen until minimum requirements satisfied
- Retention Rules: Special retention discounts may be offered on cancellation
Important Notes:
- Customer Communication: Consider sending email notifications on status changes
- Billing Cycles Not Lost: Paused cycles don’t count toward minimums
- No Pro-rata: No refunds or credits when pausing mid-cycle
Authentication: Requires API key authentication via X-API-Key header or api_key parameter
PUT
Update membership contract status (pause/resume/activate)
Headers
Query Parameters
Membership contract ID
New membership status
Available options:
ACTIVE, PAUSED API Key (Deprecated - Use Header X-API-Key instead)
Response
Membership status successfully updated (no content returned)